Senior Service / Dock Leveler Technician – $3,000 HIRING BONUS

Senior Service / Dock Leveler Technician – $3,000 HIRING BONUS

idc-Automatic, Coon Rapids, MN, US

At idc-Automatic, we realize our greatest assets are our best-in-class team members, which is why we’re dedicated to offering opportunities for growth and advancement, highly competitive wages, and an attractive benefit package.  Together, we can continue to be a leader in the garage door and dock leveler industry!

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For more than 40 years, family-owned idc-Automatic has been providing quality local garage door service to the Minneapolis and St. Paul community and surrounding areas. We are a complete local garage door and dock leveler service company that offers a full range of services to both residential and commercial customers.

idc-Automatic is seeking an individual with dock leveler installation and service experience.  No overhead door experience required.  Bring your excellent work ethic and willingness to learn – we’ll take it from there.  You will be joining a growing team of highly capable service technicians who are passionate about customer service.  idc-Automatic provides training and development opportunities along with excellent compensation and a full benefit package.

Purpose:

Perform service and repair to garage doors, dock levelers, and related equipment at a high level of proficiency while exceeding customer expectations and meeting Company standards. Train new Service Technicians on procedures and advanced troubleshooting methods. 

Essential Duties and Responsibilities: 

  • Perform advanced troubleshooting along with service and repair to garage doors, dock levelers, electrical systems, and related equipment using a variety of power tools, hand tools, ladder and lift mechanisms. 
  • Review assigned job ticket and determine correct equipment and parts to be loaded for transport to job sites. 
  • Effectively utilize technology (tablets, mobile phones, computers, email, and scheduling software) to log task completion, quotes, and payment information.
  • Maintain vehicle, equipment, tools and inventory in a clean, safe, and efficient manner to obtain optimum operation.
  • Develop complete and accurate quotes to include parts, time and resources.
  • Train new Service Technicians on garage door/dock leveler service and repair, including troubleshooting, proper procedures and processes, equipment operation, quality considerations and safety.
  • Identify, recommend and implement opportunities for continuous performance and process improvements. 
  • Comply with all safety and housekeeping expectations and 5s standards.
  • Contribute to the spirit of cooperation and teamwork within and between departments while demonstrating and upholding Company values.
  • High school diploma or GED required. 
  • One (1) year of dock leveler installation and/or service experience required..
  • Must have a current and valid driver’s license in good standing. 
  • Ability to obtain forklift/aerial lift and DOT certification required.
  • Two (2) years of garage door installation and/or service experience preferred.
  • IDEA Master Technician certification preferred. 
  • Certified to install and test fire doors in compliance with NFP80 preferred. 

 

IDC-Automatic is Hiring!

Apply today for one of our available positions.

Benefits

Benefit Icon GROWTH OPPORTUNITIES
GROWTH OPPORTUNITIES
idc-Automatic is a market leader with great internal growth opportunities.
Benefit Icon COMPETITIVE PAY
COMPETITIVE PAY
idc-Automatic offers competitive pay to compliment our benefit package
Benefit Icon HEALTH
HEALTH
idc-Automatic offers a menu of health insurance options
Benefit Icon DENTAL
DENTAL
idc-Automatic offers dental coverage
Benefit Icon LIFE INSURANCE
LIFE INSURANCE
idc-Automatic offers life insurance
Benefit Icon PAID TIME OFF
PAID TIME OFF
idc-Automatic offers PTO to encourage employee work life balance
Benefit Icon HOLIDAY PAY
HOLIDAY PAY
idc-Automatic offers holiday pay

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