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Shelly & Don K.
We appreciate your following through on our doors and are very impressed with your record keeping and promptness of action. Your installer was awesome – he would not accept a tip and really deserved one. Thank you!
I am consistently impressed with your personnel and your commitment to service. Thanks!!
Maintenance person showed me what happened, said he had to adjust it & showed me how. Very satisfied with work – Thanks.
Always extremely friendly, prompt & helpful!
The service person was very nice and knowledgeable.
Quick & quality work! Thanks!
Very clean and neat job!
All 5’s & yes’s
Great job everytime you come out – no callbacks!
Thanks for the fast & wonderful service (again).
Fresenius Medical Care
He did a great job & fast so we could get the stop heated back up.
“Treatment by employees” – 5+++ Excellent – the installer let our son watch & explained what he was doing to our son. Our son thought it was great! He really made our son’s day!
Thank You!! It was done quick and working great!
Cables and rollers replaced and door adjusted and lubricated by technician Bob Johnson. It’s my opinion that Bob Johnson is excellent.
We have already referred you to one of our neighbors and I know they were very happy also.
Edvenson Homes, Inc.
All 5’s & yes’s
Kathleen & Berndt Loween
All phases went very well, the estimate (ordering), installing & billing process. We were informed at all times. Thank you.
I could not have asked for better or more prompt service.
Mr. & Mrs. Robert Morris
Thank you for repairing our garage door, the extra effort to check and lubricate the doors was much appreciated and the door works great!
Helped me out for 13 years now, since 1992. Thank you!
Ruffridge Johnson Equipment
Very polite repair man! Very knowledgeable!
Clear Channel Outdoor
Crew showed up and immediately began work. I did not know they were here until they were done.
Cloud 9 Car Wash
We will call IDC any time we need a garage door repair. Thanks!
All 5’s & yes’
All 5’s & yes
Thank you for providing service so quickly. We really appreciated having a garage door opener during the cold spell. Thanks again.
We just needed springs put in. We were quoted a price and someone came out a few days later & installed them. We weren’t even home, the bill was mailed. Thank you for accommodating our busy schedules & not requiring us to be there to pay the bill! Excellent service!
I was very pleased with the repair service you provided. Matt Lenn, your service technician, was very knowledgeable, personal, and very professional. Thanks for the great service.
Super fast & great service!!!
We’ll put in a positive report on Angieslist.com. We’re very happy with the repair and how fast the service was.
I would recommend IDC to others. Work was done very professionally and in a timely matter. I am very pleased I went with IDC and would call upon them again if the time arises.
Mr. Little was very courteous and able to answer all of my questions, plus provide excellent customer service!!!
It’s a pleasure to watch someone work who knows what he is doing.
Edina Police Department, Ken Kane
I was very pleased with Ron Paddock – Thanks!
Jill & Robert McGinnis
Great job – quick response – convenient for us. Love the new opener & doing business with you. Keep up the great work!
Thank you for responding to my evening call so promptly the next AM. Thanks for doing the necessary work and doing it well. I felt I could trust you to do the right thing – and you did!!
Our service man, Jeremy, was fast and did a great job. He even oiled our other door to make sure it wasn’t sticking. Great work – we are very happy.
Good Job! Friendly & knowledgeable service technicians.
Don Beaupre/Beaupre Aerial
Everything seems to be working great. I appreciate your service and the business IDC gives us. Thank you!
Jill & Jim Frith
Bob Johnson was great; friendly, professional, safety conscious, informative, and funny. Excellent work and a great representative. Also, we were very happy with the reasonable repair bill!
It was just a repair, but I was very pleased with how fast IDC completed the job. Thanks!
James Ciavavella/Precision Chiro
Dawn was wonderful. A great help and a good sense of humor. Thanks, Dr. James
Both job & employee were excellent! Very pleased!
John P. Ross
We had a very knowledgeable person who took the time to fix our garage door. The garage door runs and sounds better than the day it was installed. We’ll definitely keep your number on hand for future servicing.
Your installer was excellent. He worked long and hard to ensure the doors sealed correctly. But I suspect installers are not all equally proficient and diligent as mine.
All work done in timely fashion by qualified installation experts.
It took a second adjustment, but they have got it working great! Customer service and the installer took the time to explain what & when they would do the work.
Tracy Heidenreich (Escom)
We are happy doing business with your company.
Great & timely service. Thank you!
Prompt call back, reasonable price, would recommend to neighbor or friend.
Your people – both on the phone and on site were excellent. The tech had the right part, tools, and attitude. I’m very mechanical and I was impressed.
Just plain super. Excellent!
Very quick response to replacing 2 springs. Very knowledgeable technician, I learned a lot!
Sue Markham and Skip Marsden
The quality of your product is excellent. Your customer service far exceeds anything I have seen lately. Your employees obviously have a great deal of pride in their work. We particularly appreciate your timeliness/quick response to our order.
Excellent, fast service reasonably priced. I couldn’t ask for more. Thanks
He was pleasant & helpful – tips & ideas for better working garage door.
Dear Mr. Sizer:
On Thursday, September 25, I called Industrial Door in the morning for service on my garage door. Within two hours of placing my service call, your technician was at my home. I would like to commend your employee, Brian, the technician who responded to my call. Brian provided excellent customer service. When he arrived, I was very upset because my dad had recently died and I would always call him to help with repair projects. Brian was respectful and compassionate. I explained to him what I had done for two hours before he arrived trying to detach the opener and manually lift the door. He looked at the door and politely explained, I had a broken spring and that was why I could not manually lift the garage door, as it was extremely heavy. I appreciated his kind and courteous response. Mr. Sizer, kindness goes a long way, especially during a sorrowful time in someone's life. As a homeowner, I have had other service calls, where were less than pleasant. Brian provided me with hassle-free customer service and he left my garage cleaned up. No mess left behind! It was stressful enough having a garage door that wouldn't open during a difficult time in my life, but at least you sent me a competent and trustworthy technician. I appreciate your company's quick response. Thank you for a positive customer service experience. Kind Regards, Susan Ronchak Coon Rapids, MN P.S. The garage door is working great!
Because my husband did business with you while in business. I decided to keep with you after his death. I have been satisfied. When you are alone, it is very important to have someone you can trust to do a good job. In fact, the company still uses your services.
We LOVE our new door. I can't believe how quietly it opens. It's really an incredible design and it looks great! We went to the State Fair yesterday, and went through the home improvement areas. The garage doors we saw were all so cheesy. Really left us feeling quite smug about our door. You can definitely count on us for referrals. P.S. Love your holiday card idea. Everyone else sends photos of kids or dogs. We could show our unusual new "baby."
After talking with six other door companies, I chose Industrial Door Company because I was impressed with the knowledge and follow up of their sales person. Their service technicians made sure that all three of our doors perform exactly how we want them to. (IDC) does extremely good work and our doors perform extremely well. I don't think that there's been any work done on our house that I am more pleased with than my garage doors!
(On a scale of 1-5) 5+. Thanks!!
I called about a broken spring on my overhead door and your office people did a great job and had a repair man out within hours. The repair man was excellent. Thank you!
I was very impressed with your service.
Same day service and completion was outstanding.
We were very impressed by the quick response in which your service repairman Bob Johnson was sent out to our home. We were grateful to have our garage door in working order. Also, Bob did a great job-very nice. He noted we have small children and placed warning signs on our garage door regarding the dangers. Thank you very much for your service.
The first time in 10 years I needed any repairs. That's a good door! Thank you for being so prompt to come fix the door.
My repairman was very polite, knowledgeable, and efficient - Give him a raise in pay please!
I am very satisfied with the product and people who were helping me. I have shared my experience with friends.
Jeremy was great, professional, improved spring mechanism and oiled doors - fast and efficient too!
I really appreciated the effort you made to get to my house before the daycare's naptime! Your effort will result in my business again.
Great experience! Would definitely use you guys again.
B. J. McC.
(Your) service person was very helpful. Glad to find out there's an adjustment on the pull force to raise the door as I have no electricity in the garage. My husband and I had your door put in our garage in the late 1970's I think. (He died in 1998.) Price was a bit high but well worth it!
I called you at 8:15 AM. By the time we got home at 4:00 PM, the door was fixed and working very well. You can't get any better than that!
Excellent people to work with.
C. A. K.
Very pleased with my new door panel.
Paul and Susan V.
Very pleased with the speed of service... same day.
I am so pleased with your prompt and courteous response.
I appreciated the quick response to our call. Your service man was friendly and knowledgeable. Thank you so much!
My door works better than it did when I moved in. Your employee was fast, friendly and knowledgeable. Thanks!
Thank you for your fast, responsive service to fix a broken garage door!
We specialize in higher end remodeling projects and our clients expect exceptional quality. We have worked with IDC numerous times and have found their communication, quality of work and service to be excellent. We have never had a problem with installations. When IDC's technicians have interacted with our clients, they have been friendly and efficient. We definitely recommend as IDC as our garage door company." Kim Beauclair Beauclair Construction
J.H.L. Construction, Inc.
"You are one of our sub(contractors) we never have trouble with and never need to worry about getting a job done right and on schedule!"
Manchester Homes, Inc.
Have been extremely happy. Plan on using you for future projects.
Silhouette Homes, Inc.
I've been using you for 10 years or more. That says something.
Northland Siding & Insulation, Inc.
I give you guys an A+.
St. Croix Door Doctor
Great service. Keep it up!
Great job. Thanks!
Equity Office Properties
"Whenever we call, your staff response is excellent. Thank you!"
Excel Energy-Arden Hills Site
The young man that came out (Brian) was very informative and very good at problem solving.
Excellent job. Great prices. We will be using you again in the future!
Innovative Laser Technologies, Inc.
Will rely on your company for future needs.
Lewis Park Apartments
"Employee was very knowledgeable and showed me things about our system that may prevent problems in the future. I have always had a 5+ experience with your company."
Milwaukee Electric Tool Corp.
I called late in the afternoon and the service tech made it here by 10:00AM the following day. Good service!
Room & Board
Your response has always been good and your service people are great to work with.
Lyman Lumber Company
Good company to deal with.
Caswell International Corporation
Service response time was excellent.
Cal Spas of Minnesota
Thank you for your prompt service!
Midwest Tropicals of Minnesota, Inc.
We needed work completed in a very timely manner and the response of your company was excellent. Your sales rep saw concerns and need that we had not noticed and dealt with. Thanks for taking such great care of us!
Very happy with the quality of work.
Columbus Auto & Truck
Thanks for the great service!
Allied Parking, Inc.
A very good job has been done on older equipment.
I appreciated that (your technician) checked with me regarding changing rollers, rather than just doing it without approval. 5+
I really appreciate everything you have done for us. Thank you!
The repair tech you sent out had the door fixed before I even knew he was here! He also was very helpful with any questions that I had for him. Thank you.
Village Shores Apartments
Great service and prompt too!
Your company does a very good job. Thanks.
Quality workmanship and timely. Very good product.
Finishmaster of Fridley
We appreciated the fast, dependable service.
Independent School District #279
You have always done work for us promptly and have always answered any questions that myself or the custodians have had.
Thank you for always doing a great job.
Abbot Northwestern Hospital
Very good service.
Johnson Printing and Packaging
Service people on site were very helpful and did excellent work.
Minnesota Department of Natural Resources, Carlos Avery Fire Base
Very satisfied with service and repair of all 3 garage doors.