Low Voltage Service Technician

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Low Voltage Service Technician

idc-Automatic, Coon Rapids, MN, US

idc-Automatic is rapidly growing our low voltage install and service division. We are seeking an experienced low voltage candidate who can take the lead on growing our department knowledge and customer base. The ideal candidate has excellent communication skills and the ability to train others. This is an amazing opportunity to make a difference and utilize your leadership skills for personal and professional growth.

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Responsibilities

idc-Automatic is rapidly growing our low-voltage install and service division. We are seeking an experienced low voltage candidate who can take the lead on growing our department knowledge and customer base. The ideal candidate has excellent communication skills and the ability to train others. This is an amazing opportunity to make a difference and utilize your leadership skills for personal and professional growth.

Work for the best garage door service and installation company in the Twin Cities area!

For more than 40 years, family-owned idc-Automatic has been providing quality local garage door service to the Minneapolis and St. Paul community and surrounding areas. We are a complete local garage door service company that offers a full range of services to both residential and commercial customers.

Specialize in low voltage applications while performing service and repair to garage doors, dock levelers, and related equipment at a high level of proficiency while exceeding customer expectations and meeting Company standards.

Perform advanced troubleshooting along with service and repair to garage doors, dock levelers, electrical systems, and related equipment using a variety of power tools, hand tools, ladders and lift mechanisms.
Review assigned job ticket and determine correct equipment and parts to be loaded for transport to job sites.
Effectively utilize technology (tablets, mobile phones, computers, email, and scheduling software) to log task completion, quotes, and payment information.
Maintain vehicle, equipment, tools, and inventory in a clean, safe and efficient manner to obtain optimum operation.
Develop complete and accurate quotes to include parts, time and resources.
Train new Service Technicians on garage door and dock leveler service and repair, including troubleshooting, proper procedures and processes, equipment operation, quality considerations and safety.
Adhere to and maintain compliance with established systems, policies, and procedures.
Comply with all safety and housekeeping expectations and 5s standards.
Identify, recommend and implement opportunities for continuous performance and process improvements.
Contribute to the spirit of cooperation and teamwork within and between departments while demonstrating and upholding Company values.

Skills and Qualifications

High school diploma or GED required.
2+ years of low voltage experience required.
Power Limited Technician license or pursuing an active PLT license preferred (company will help obtain if unlicensed).
Ability to obtain forklift/aerial lift and DOT certification required.
Must have a current and valid driver’s license in good standing.

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